Customer Service, Delivery & Showroom# Queries
01869 255400
9am–5:30pm Mon – Thurs
9am–4pm Fri
Closed at weekends and bank holidays.*
# Closed on Mondays
Sales & Product & Enquiries Freephone0808 252 8679
9am–5:30pm Mon – Fri
10am–1pm Sat
10am–1pm Bank Holidays
Closed on Sundays
Freephone0808 252 8679
9am – 5:30 pm Monday – Friday
10am – 2pm Saturday
10am – 1pm Bank Holidays
Closed on Sundays
Speak to an adjustable bed expert for help and advice.

**In order to ensure the availability of a specialist sales advisor, please call our freephone number to make an appointment to visit our showroom. We cannot guarantee that we can see you if you have not booked an appointment.


Find your perfect bed then choose one of the following options:

1 Use the website to order

Tick the product(s) you wish to purchase and add it to your basket, you will only be charged a 20% deposit until your bed is delivered and you have checked it. The total cost is shown in your basket, then enter the delivery details etc and we will email you a confirmation of your order.

2 Pay by phone

Call free 0808 2740773 and pay just a 20% deposit by debit/credit card. Make a note of the details of the bed you require and have a Delta, Visa, Mastercard or Switch cards to hand.

You can pay with these cards over the phone, which also means you are protected by the consumer credit act.

accepted cards

3 Pay by post

Print off our order form (click button below to download order form in PDF format), and send it to us with a cheque for 20% of the value of the bed.

Saving the VAT: If you have a qualifying medical ailment, you do not have to pay the VAT. See beloe for the list of ailments that qualify.

Post your order to:
Laybrook Group Ltd, Units 4 & 5, Arena 14,
Bicester Distribution Park, Charbridge Way,
Bicester, Oxfordshire, OX26 4SS

Contact us

  • Phone
    0808 274 0773
  • Find us
    Laybrook Group Ltd, Units 4 & 5, Arena 14,
    Bicester Distribution Park, Charbridge Way,
    Bicester, Oxfordshire, OX26 4SS
    Click here for google maps

Other information

VAT information

If you have one of a certain number of ailments, your bed could be zero rated for VAT, this saves you paying an extra 20% on your chosen bed. All prices shown are exclusive of VAT.

You will not need to do anything if you order over the telephone, Internet and have our delivery service with our drivers, as when we deliver we will have the forms filled out for you and you will just need to sign a declaration. If you are having the product delivered by a courier you will have to print out the VAT form, fill it in and return it to us signed.

Click here to download a VAT form

The ailments included are:

Back problems; Arthritis; Insomnia; Asthma; Hiatus Hernia; Swollen Ankles; Diabetes; Circulation Problems; Respiratory Conditions; Certain Heart Conditions; High Blood Pressure; Certain Neck and Shoulder Conditions; Chronic Neck and Shoulder Conditions; All Terminal Medical Conditions; Spondolosis; Parkinsons Alzheimers and many more.

Conditions must be of a chronic nature (i.e. ongoing) if you are unsure whether you qualify you must contact your local VAT office. You can phone our friendly staff free for your local VAT office number and or more information .

Bed Disposal

Laybrook do not charge to pick up the bed if you are dis-satisfied with your purchase.*

Disposal of old beds cost:

  • Single non-adjustable bed - £35
  • Single adjustable bed - £95
  • Double non-adjustable bed - £65
  • Double adjustable bed - £195

*excludes Turning bed.

Company Information

Registered office:
Faveo House, 2 Somerville Court, Banbury Business Park, Aynho Road, Banbury, Oxfordshire, OX17 3NS.

Company Registration No. 13616740

VAT Reg:  395258947

Click here for terms and conditions

Job Vacancies 

Laybrook are always happy to receive application forms.

Click here to download an application form.